Features
Everything a service company needs, and nothing it doesn’t
From the call that starts a job to the report your customer opens on WhatsApp, and the reminder that brings you back.
See NODRO in action
Every job in one list, from the first call
- Log a job in seconds: customer, site, machine and what’s wrong.
- Assign a technician and see it move from New to Completed.
- Find any past job by customer, site or job number.
Swipe the picture to see the next part.
Jobs
- NDR-0149AC not coolingUnity Bank, YabaNew
- NDR-0148Inverter beepingGrace ClinicAssigned
- NDR-0147Generator serviceABC PharmacyOn site
- NDR-0144Borehole flushedPalm CourtCompleted
What’s included
Jobs
- Customer, site, machine, priority and the customer’s own message
- Assign and reassign technicians
- Statuses from New to Completed, with a timeline
- Search by customer, site or job number
Technician app
- Assigned jobs with address, directions and contacts
- Photos, voice notes, notes and parts used
- Help drafting the report from their notes, checked before sending
- Opens in the phone’s browser; no app store needed
Works without network
- Jobs and changes kept on the phone
- Photos shrunk before upload to save data
- Everything sends when the signal returns
Customer reports
- Your logo, the work done, parts, photos and technician
- Shared as a link on WhatsApp; no account to open it
- Turn a link off at any time
Assets and reminders
- Every machine at every site, with serial and warranty dates
- Full service history per machine
- Service intervals, with what’s due and overdue
Dashboard
- Open and urgent jobs, by stage
- Who is working on what, right now
- Services due this month, by type of machine
Team and roles
- Owners, admins and technicians, each seeing what they need
- Technicians sign in with a username
- A getting-started checklist and a guided tour
Privacy and security
- Each company’s records kept separate
- Automatic log-out after an hour without activity
- Personal data handled under the Nigeria Data Protection Act