For generator service companies
Service dates, parts and running notes for every set you look after, so no customer has to remind you.
20 kVA generator · next service12 DEC 2026
With NODRO the answer is already on the machine’s record, with the date, the technician and the photos.
Field guide
What a good service visit covers. Share it with your team: in NODRO, technicians record what they found against each job, with notes, readings, parts and photos.
Typical intervals for Nigerian conditions. Always follow the manufacturer’s manual and adjust for heat, dust and how hard the machine works.
In NODRO, set each machine’s interval once and it shows on your dashboard when it’s due.
The calls your team gets most. Recording the same few things every time is what makes the next visit faster.
Usual causes: Flat or loose battery, air in the fuel line, blocked fuel filter, faulty starter.
Record: Battery voltage, fuel level and anything replaced.
Usual causes: Low oil, low coolant, blocked radiator, overloading.
Record: The alarm shown, oil and coolant levels, and the load at the time.
Usual causes: A faulty AVR, loose connections, unbalanced load across phases.
Record: Voltage readings per phase, before and after the repair.
SERVICE RECORD
20 kVA generator
NEXT SERVICE DUE12 DEC 2026
Today you set a calendar interval, for example every 3 months, and technicians record the hour meter in the job notes. Hour-based schedules are on our list.
Yes. Technicians add the parts they used to the job, such as filters and oil, so the generator’s history shows what went in and when.
Yes. Each estate or building is a site under its customer, and every generator sits at its site with its own history.